About us

FDS Divine Care Ltd

Compassionate, Person-Centred Care You Can Trust

FDS Divine Care Ltd is a CQC-registered care provider delivering high-quality, person-centred care and support to individuals in their own homes. We are committed to helping people live safely, independently, and with dignity, while receiving the care they need in familiar surroundings. Our services are built around respect, compassion, professionalism, and choice. Every individual we support is treated as unique, with care plans tailored to their personal needs, preferences, and goals.

CQC Registration & Regulation

FDS Divine Care Ltd is registered with the Care Quality Commission (CQC) and delivers care in line with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

We align our services with the CQC’s Fundamental Standards, ensuring care that is:

  • Safe – Protecting people from harm, abuse, and avoidable risk
  • Effective – Meeting needs through skilled staff and evidence-based practice
  • Caring – Delivered with kindness, compassion, dignity, and respect
  • Responsive – Flexible and tailored to individual needs and circumstances
  • Well-Led – Supported by strong leadership, governance, and accountability

Our Services

We provide a range of flexible, home-based care services, including:

Home Care (Domiciliary Care)

  • Personal care and hygiene support
  • Medication assistance
  • Meal preparation and nutrition support
  • Light household tasks
  • Companionship and emotional support
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Live-In Care

  • 24-hour one-to-one support
  • Care delivered in the comfort of home
  • Support for complex needs and long-term conditions
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Supported Living

  • Independence-focused support
  • Life skills development
  • Community participation and tenancy support
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Respite Care

  • Short-term care for individuals
  • Planned or emergency respite
  • Day, night, or live-in respite support
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Our Mission

To deliver safe, compassionate, and high-quality care that enhances independence, wellbeing, and quality of life, while meeting and exceeding CQC standards.

Our Values

  • Compassion : Caring with empathy, kindness, and understanding
  • Dignity : Respecting privacy, choice, and individuality
  • Integrity : Honest, transparent, and ethical care delivery
  • Excellence : Continuous improvement and high standards
  • Person-Centred Care: Care shaped around the individual

Safeguarding & Protection

  • Safeguarding is central to our practice.
  • FDS Divine Care Ltd operates a zero-tolerance approach to abuse and follows local authority safeguarding procedures in line with CQC requirements
  • All staff are trained to:
  • Recognise safeguarding concerns
  • Report concerns promptly
  • Act in the best interests of vulnerable adults

Staff Recruitment, Training & Development

To meet CQC requirements and maintain excellence, all staff undergo:

  • Enhanced DBS checks
  • Right to Work verification
  • Full reference and employment history checks
  • Mandatory and ongoing training
  • Regular supervision and competency reviews

Training includes:

  • Safeguarding adults and children
  • Medication management
  • Infection prevention and control
  • Mental Capacity Act (MCA) & consent
  • Equality, diversity, and dignity in care

Person-Centred Care Planning

In line with CQC guidance, every person we support has a personalised care plan that reflects:

  • Individual needs and preferences
  • Cultural, religious, and lifestyle choices
  • Risk assessments and safety measures
  • Desired outcomes and goals

Care plans are reviewed regularly to ensure care remains safe, effective, and appropriate.

Health, Safety & Infection Control

We maintain high standards of health and safety through:

  • Infection prevention and control procedures
  • Use of appropriate PPE
  • Safe moving and handling practices
  • Environmental risk assessments
  • Emergency and business continuity planning

Care plans are reviewed regularly to ensure care remains safe, effective, and appropriate.

Why Choose FDS Divine Care Ltd?

  • CQC-registered care provider
  • Person-centred, dignity-focused care
  • Trained, vetted, and compassionate staff
  • Flexible and reliable services
  • Strong safeguarding and governance
  • Clear communication with families

What Our Clients Say

“FDS Divine Care Ltd have been amazing with my mum. The carers are kind, patient, and always on time.”
Family Member
“They treat me with respect and listen to what I want. I feel safe and supported.”
Client

If you would like to discuss care options or learn more about our standards and compliance

Contact us